The white list is built automatically using a 'challenge-response' system. The first time a sender contacts you, they are asked by an automated message to confirm their email address. The process is one-time and hassle-free.
Senders can authorise in one of two ways - if they have a web-browser they can click on a link in the email to complete the verification. Alternatively they can reply to the email request, which when received by Philter, completes the verification process. Once the system receives the confirmation, the sender's email address is white-listed so future messages from them are allowed through without further intervention. Whilst a sender's address is pending verification, mail from them is placed in a 'quarantine' list. |